Turn one or more company domains into structured Trustpilot company records. The template combines public reputation, category, verification, contact, and response metrics for lead qualification and market research.
What Does BrowserAct Trustpilot Company Contact & Reputation Scraper Do?
This BrowserAct template runs a validated, reusable extraction path against publicly accessible Trustpilot pages. Configure the inputs, run the Bot, and receive structured records without writing selectors or browser scripts.
Key Features
- Look up public company records from reusable domain inputs.
- Collect TrustScore, star rating, review volume, and categories.
- Capture public business contact details and profile status.
- Optionally include visible review-response metrics.
What Data Can I Extract from Trustpilot?
| Field | Description |
|---|---|
found |
Whether a matching public company profile was found. |
company_name |
Public company name. |
canonical_domain |
Structured canonical domain value returned by the Bot. |
business_unit_id |
Structured business unit id value returned by the Bot. |
trust_score |
Public trust score metric. |
star_rating |
Public star rating metric. |
total_reviews |
Structured total reviews value returned by the Bot. |
reviews_last_12_months |
Structured reviews last 12 months value returned by the Bot. |
primary_category |
Structured primary category value returned by the Bot. |
all_categories |
All public categories assigned to the company. |
verified |
Structured verified value returned by the Bot. |
claimed |
Structured claimed value returned by the Bot. |
closed |
Structured closed value returned by the Bot. |
website_url |
Public website url for the record. |
contact_email |
Structured contact email value returned by the Bot. |
contact_phone |
Structured contact phone value returned by the Bot. |
country |
Visible country value. |
city |
Structured city value returned by the Bot. |
address |
Structured address value returned by the Bot. |
postal_code |
Structured postal code value returned by the Bot. |
trustpilot_url |
Public trustpilot url for the record. |
average_reply_days |
Structured average reply days value returned by the Bot. |
reply_percentage |
Public reply percentage metric. |
negative_reviews_with_replies_count |
Visible negative reviews that received company replies. |
total_negative_reviews_count |
Visible total negative reviews count value. |
ai_responses_indicated |
Whether public data indicates AI-assisted company responses. |
How to Use Trustpilot Company Contact & Reputation Scraper
- Click Run task.
- Enter the configurable values shown below.
- Run the Bot and review the structured records.
- Export the result or connect it to an API, automation platform, or agent workflow.
Input Parameters
| Parameter | Required | Default | Description |
|---|---|---|---|
Company Domains |
Yes | shopify.com |
One or more company domains to look up. |
Include Response Metrics |
No | false |
Include public review-response metrics when available. |
Count |
Yes | 1 |
Maximum company domains to process. |
Example Output
The table below uses records preserved from the validated Bot run. Up to the first 5 records are shown, and long values are shortened in this documentation preview.
| found | company_name | canonical_domain | trust_score | star_rating | total_reviews | reviews_last_12_months | primary_category | verified | claimed | website_url | contact_email | country | trustpilot_url |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| true | Example Company | example.com | 4.2 | 4 | 2450 | 810 | Software company | true | true | https://example.com | support@example.com | United States | https://www.trustpilot.com/review/example.com |
How Does it Work?
BrowserAct normalizes each configured company domain and opens the corresponding public Trustpilot company profile or public company data source.
The Bot validates the matched domain, maps reputation, category, status, contact, and optional response fields, and returns one structured company record per input domain.
How to Build a New Scraper Bot with Agent Built
Step 1: Describe the Data You Need
Open BrowserAct and start Agent Built from the Home prompt box or from Create -> Build with Agent. Paste a clear request that includes the website, the records to collect, the filters or search conditions, the fields to return, the result limit, and the inputs you want to reuse later.
Step 2: Let BrowserAct Build and Test the Bot
BrowserAct explores the live website, works out the navigation and extraction path, and validates the result. If BrowserAct asks for clarification, reply in the same build conversation with the missing URL, condition, field, example, or expected output.
Step 3: Run the Bot and Review the Result
When the build is complete, run the Bot with the default inputs first. Review the structured records, source URLs, missing fields, and row count before reusing the Bot with new inputs or connecting it to another workflow.
Why Use Trustpilot Company Contact & Reputation Scraper?
Enrich company lists with public reputation and contact signals for lead qualification, vendor research, competitive analysis, and customer-experience monitoring.
Who Can Use This Template?
- Sales and lead generation teams.
- Vendor and procurement researchers.
- Customer-experience analysts.
- Competitive-intelligence teams.
How Many Results Can You Scrape?
Count limits the number of supplied company domains processed in one run. A domain with no public Trustpilot profile returns a clear not-found record instead of fabricated values.
Automation and Export
BrowserAct returns structured data first. You can then use the completed output through API JSON responses, n8n workflows, Make scenarios, Zapier automations, MCP-based agent workflows, or manual CSV and spreadsheet review.
Need Help?
Contact us at
Discord: Discord Community
E-mail: service@browseract.com
